Beyond the Wheel: The Skills That Make a Good HGV Driver
When people think about what makes a good HGV driver, the focus is usually on licences, hours behind the wheel, and the ability to handle a vehicle. All of those matter, of course. But at Employ, we believe the best drivers bring much more to the role.
Because great driving is about more than just getting from A to B.
From managing tight delivery windows to handling unexpected road closures, a good HGV driver is constantly solving problems on the move. They need to stay calm under pressure, make smart decisions in real time, and know when to escalate issues. That’s why we look for candidates who are resourceful, adaptable, and confident thinking on their feet.
Communication is another key skill. Good HGV drivers often represent our clients at customer sites, so how they speak, act and respond matters. A polite, professional driver helps build trust and reflects well on your brand. Whether it’s providing an ETA, handling paperwork, or simply being approachable, strong communication makes a big difference to the customer experience.
Then there’s reliability not just turning up on time, but doing the job consistently, safely and without shortcuts. That kind of dependability comes from a strong work ethic and pride in the job qualities we prioritise in every placement.
At Employ, we go beyond checking CPC cards and DVLA records. We take time to get to know our drivers, understand how they handle challenges, and match them with roles that suit their temperament as well as their technical skills.
It’s how we make sure every client gets good HGV drivers they can rely on not just to drive, but to deliver with professionalism, care and consistency.
Because at the end of the day, it’s not just about moving goods. It’s about the people behind the wheel – and the qualities they bring to every shift.
Explore our driver support.
Proud Ambassadors of Destination Zero.
