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Driver Agency Excellence Audit

We are delighted to share the results of our recent Driver Agency Excellence Audit – a pass with no advisories, an enormous achievement within the sector and a true reflection of our 100% compliance, placing the safety of our drivers first every day, all day – driving safety!

Driver Agency Excellence is a voluntary initiative which has been developed alongside operators and driver agencies. It aims to recognise, encourage and promote best practice within the sector. Driver Agency Excellence is managed by FTA and steered by a Governance Group, made up of specialist driver agencies. Driver Agency Excellence is referenced within the DVSA’s Earned Recognition scheme as a means of the best practice.

The audit covers three fundamental areas:

• Core business standards
— Employment Agencies Act 1973
— Insurance
— Sub-contracting
— Policies
— Operational Staff Training
— Quality Monitoring Systems
— Drug and Alcohol Policy

• Driver recruitment standards
— Driver recruitment checks
— Initial competency checks
— Specialist equipment and loads
— Initial assessment of drivers’ knowledge
— Driver assignment – Health and safety
— Agency Worker Regulations 2011

• Driver management standards
— Working Time legislation
— Drivers’ hours and tachograph rules
— Return of records
— Periodic competency checks
— Periodic assessment of drivers’ knowledge



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